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| 內容簡介： |
《英语口语大全：酒店英语》为酒店从业人员和需要熟悉酒店英语会话的人士编写，全书共包括酒店常识、客房预订、前台接待、客房服务、电话服务、结账收银、餐饮服务、娱乐休闲、处理投诉等10个会话场景（单元）。每个单元由3个经典对话、常用句型和补充词汇构成。所有的英文内容都有汉语译文对照，对话部分还通过Notes和Cultural
Square对重要的语言点和文化背景知识做了详尽的解释说明。
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| 目錄：
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Unit 1 ABCs of a Hotel
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 2 Room Reservations
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 3 At the Reception
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 4 Housekeeping
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 5 Telephone Service
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 6 Asking for Information
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 7 At the Cashier
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 8 Food Beverage
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 9 Recreation Shopping Arcade
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 10 Handling Complaints
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
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