We all have discussions with people every day - from lunch
with friends to organising a meeting. We might think of these small
talk, chats and discussions as ''conversations'', but do we really
converse? What do we really talk about? In THE FINE ART OF
CONFIDENT CONVERSATION communication expert Debra Fine shows you
how to use conversation to build stronger relationships with
friends, colleagues and family members. She provides simple
techniques to help you develop meaningful conversations, keep
conversations on track, achieve the purpose of your meetings and
presentations, deal with difficult people and awkward situations,
leave clear answerphone messages and send emails that won''t be
misinterpreted. Written in a lively and engaging style, Debra
enables you to increase your language awareness, adopt the
principles of constructive communication, and acquire the skills
you need to feel confident and poised in any situation, at home and
at work.
關於作者:
Debra Fine is an internationally recognised speaker and
trainer. As a member of the National Speakers Association she
travels extens ively giving lectures and conducting workshops on
the topic.