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| 內容簡介： |
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StreamlinetheprocessesvitaltooptimumperformanceWithover100,000copiessoldworldwide,ImprovingPerformanceisrecognizedasthebookthatlaunchedtheProcessImprovementrevolution.Itwasthefirstsuchapproachtobridgethegapbetweenorganizationstrategyandtheindividual.Now,inthisrevisedandexpandednewedition,RummlerandBrachereflectonthekeyneedsoforganizationsfacedwithtoday′schallengeofmanagingchange.Withmultiplecharts,checklists,hands–ontoolsandcasestudies,theauthorsshowhowtheyimplementedtheirPerformanceImprovementmethodologyinover250successfulprojectswithclientssuchasHewlett–Packard,3M,ShellOil,andCitibank.
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| 關於作者： |
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GEARYA.RUMMLERGearyA.RummlerisapartnerinTheRummler-BracheGroupRBG,aresearchandconsultinggroupspecializinginthedesignanddevelopmentoforganizationperformancesystemsforbusinessandgovernmentalorganizationsintheU.S.andabroad.HeiscoauthorwithG.S.OdiorneofTrainingandDevelopment:AGuideforProfessionals1988.AlanP.BracheisapartnerinandPresidentCEOofRBG.HismostrecentworkhasfocusedonProcessImprovementandManagement,amethodologyforimplementingstrategyandresolvingcriticalissuesthroughtheidentification,documentation,analysis,design,measurement,andcontinuousimprovementofbusinessprocesses.ALANP.BRACHEGearyA.RummlerisapartnerinTheRummler-BracheGroupRBG,aresearchandconsultinggroupspecializinginthedesignanddevelopmentoforganizationperformancesystemsforbusinessandgovernmentalorganizationsintheU.S.andabroad.HeiscoauthorwithG.S.OdiorneofTrainingandDevelopment:AGuideforProfessionals1988.AlanP.BracheisapartnerinandPresidentCEOofRBG.HismostrecentworkhasfocusedonProcessImprovementandManagement,amethodologyforimplementingstrategyandresolvingcriticalissuesthroughtheidentification,documentation,analysis,design,measurement,andcontinuousimprovementofbusinessprocesses.--Thistextreferstoanoutofprintorunavailableeditionofthistitle.
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