Chapter l Fundamentals ofBusiness Letter
Writing(商务信函写作基础知识)
Chapter 2 Establishing Business Relations(建立商务关系)
Chapter 3 Status Enquiries(资信调查)
Chapter 4 Enquiries and Replies(询盘与答复)
Chapter 5 0ffers and Counter-offers(发盘与还盘)
Chapter 6 0rders and Their Fulfillment(订单及其执行)
Chapter 7 Terms ofPayment(付款条件)
Chapter 8 Establishment,Amendment
and Extension of L/C(信用证的开立、
修改与展期)
Chapter 9 Packing(包装)
Chapter l0 Insurance(保险)
Chapter l l
Shipment(装运)
Chapter l2 Claims and Settlements(索赔与理赔)
Chapter l3 Agency(代理)
Chapter l4 English Letter Writing for Job
Application(英文应聘求职信函写作)
Chapter l5 Electronic Mail(电子邮件)
Appendix l
Sales Contract销售合同
Appendix 2 Letter ofCredit信用证
Appendix 3 Bill ofExchange汇票
Appendix 4 Commercial Invoice商业发票
Appendix 5 Packing List装箱单
Appendix 6 Bill ofLadin9提单
Appendix 7 Certificate ofOrigin货物原产地证明书
Appendix 8 World Maritime Ports世界海运港口
Appendix 9 International Business
Organizations国际商务组织
Appendix l0 World Currencies世界货币
Reference参考文献